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How do you resolve issues?
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Ravindra_munaganti- Member Since May-2008 | May 31st, 2008
Dear Friends
I have read most of the answers and I am impressed the way people resolve the Issues...But I am sorry to say most of the people forgot that they are attending this question in a Business Analyst interview.
The meaning for this question is as a business analyst how do you resolve issues?
not only in your team but the problems faced while you were at clients place( while gathering requirements)
Lets take an example of improper requirements: If two department people are giving the requirements and if they have some common resources to use...so one department people wants the application in some way and the other department wants in otherway...If they are adament on their statements and wants the application to be developed in their way....which is not feasible ...then we have to follow these steps
1. Explain them clearly what we can not build an application until and unless they agree and stick to single opinion.
2. If they still do not understand tell them about the time constraint. man hours wastage and money loss for their own company if they try to prolong the issue.
3. Even if they donot agree then report this issue to the your higher authority which is project manager or Principle BA to look in to this matter which he inturn speaks to the client regarding this issue.
similarly if you have any issues regarding communication and it is better you convince your client if you can use any recorder to record the requirements which you can later analyse or ask for the help of interpreter.
so these are all the steps usually a BA should follow to resolve any issue.
please do correct me if anybody disputes with my opinion.
Best Regards
Ravindra Munagantidody1108
- May 14th, 2010
As Business Analyst what we may face (or, what I have faced), issues could be different types e.g. Requirement/ technical issues Communications issues Difference of opinion amongst team membe...
rrouniyar
- Dec 20th, 2008
When ever we have issues First what is the cause fo the issuesSecond what is the soulations 3rd what is the best soulations
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Non Functional Requirements
What are the Non Functional Requirements and what factors make them a good NFR?
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What are skills required for business analyst?
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nehasahu- Member Since May-2007 | Jan 4th, 2009
Skills required for business analyst:
1)Analytical skills
2)Technical skills
3)Manegerial skills
4)Negotiation skills
5)excellent communication and writing skillsmanikandan
- Oct 17th, 2011
Why ? ITIL certification is required for BA
gabriel
- Oct 3rd, 2011
This is young business analyst your response toward this question has lead me to successful returns thanks! keep it up.
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Mention some of the tools commonly used by business analyst?
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AshishJuwa- Member Since Feb-2009 | Mar 5th, 2009
There might be various tools that you as a business analyst would be using depending upon the work environment.
The primary tools are:
MS-Office (Especially Word)
MS-Visio (for visualizing the concepts, creating diagrams)
But a lot of bigger organizations have been using Rational Software. Rational software licensing is expensive so you might not find it being used everywhere.
Rational Requisite Pro (for Requirement Management)
Rational ClearCase/ClearQuest (For change management)
I have also found that some places like using MS-Sharepoint, telelogic DOORS and other tools for document collaboration. I would say, keep a working knowledge of MS Sharepoint, at least.
Sometimes you might end up being a BA com QA. As such, it is nice to have a working knowledge of creating Test cases, using Load Runner, QTP etc.
Except for these tools if you have knowledge of RDBMS, Oracle, SQL, different operating systems, some OOP, it is always a plus.PCK Krishna
- Mar 13th, 2012
Most of the business analysts use following Tools:
- Microsoft Office
- Microsoft Visio
- IBM Requisite Pro
- BPMN 2.0
- SharePoint
Offcourse most important tools are communication skill and interpretation power.rajajeevankumar
- Jun 6th, 2011
As mentioned out by some of the incumbents here, Business Analysis is more to do with documentation of the requirements and how efficiently the expert communicates information across to the team devel...
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Explain how you organize or prioritize your workload.
How do you know when you are successful?
Aniruddha
- Jul 6th, 2017
For prioritization of the task there is an activity known as BA governance wherein we can select the task which needs to be done first based on the stake holders requirement, timeline given or is there any dependency in that particular task.
nissyec
- Mar 12th, 2016
Make a list. Work out what order to do things in by thinking about which tasks are urgent and how important each task is. If not sure whats urgent and what isnt, or how important different tasks...
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What problems did you run into while gathering requirements?
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andar777- Member Since Aug-2007 | Aug 30th, 2007
Helping users to explain their requirements.
First and for most, you must understand that for the most part, users do not understand what is happening behind the forms they are inputting data into. A Business Analyst needs to be able to view the system through the eyes of a user and though the eyes of the developer. Then negotiate a compromise that will meet the user’s needs and also maintain system integrity.
You have to peel back the onion with the users by asking leading questions, such as, If you select this value from the list box, what would you like to see happen on the screen.
If you forget about the code and focus on the behavior of the form, you'll get a lot further with users. In addition, users tend to get there backs up when they are approached by someone from IT because they tend not to feel that the IT rep understands what they are saying and they get very frustrated. If they are frustrated, then gathering solid requirements goes out the door.
I was a user before I became a BA and I'm proud of it. :-)himansnu gaur
- Oct 11th, 2011
The major problem is faced when the user is not empowered enough to take decisions. In most of the case the business requirements are changed by the bosses of the business user. Such scenario are very...
dody1108
- May 14th, 2010
Difference of opinions between business usersFrequent changes in requirements, business rulesUndocumented business rulesManaging number of requirements within available time frame
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What is the difference between BRD, SRS and Use Case documents?
patelmitesh07
- Sep 20th, 2014
Use case : A use case is a methodology used to identify, clarify, and organize system requirements. The use case is made up of a set of possible sequences of interactions between systems and users in ...
Moeen khan
- Jun 21st, 2014
BRD : It documents all the high level requirement , business users needs .i . e. , what all the application has to perform to satisfy user needs . SRS : It documents all the features of the system th...
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How would you transform business requirements to functional requirements?
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prsh_patel- Member Since Mar-2007 | Mar 27th, 2007
while preparing Business requirements documents you mention why you need to bulit a system, i.e. problem statement. What you need to do while creating functional requirements is you have to specify is, solution of the problem. Specify thorugly business problem and explain solution for the same.
Business requirement documents does not necessarrily contains solution part, functional requirement may contain it how end user wants the system to perform. Dont forget to add non-functional requirements same doc.
Following is the instance of Business Requirement, Functional Requirement and Non-Functional Requirement.
Business Requirements :- sales order is made against customers purchase order. Sales order is given for approval to upper authority
Functional requirement:- Sales order shall be made with reference from Purchase order and it should be approved from upper authority.
Non-Functional Requirement:- Sales order should be in proper format (Specify format) and six copy of sales order should be printed from printer in 1 minute.
Nasir
- Oct 28th, 2015
BRD depicts the business challenges and problem statements. where as FRD depicts how the solution has been defined for the problem statement. As we all know BRD is source for FRD we can elaborate and detail the requirements textually, flow diagrams, and use case models.
Abdul Salam
- Jun 24th, 2015
Business Requirement: In short word its an event the end user do on daily basis such as adding money on account by bank tellers or adding your name in waiting list while placing a call to customer c...
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BRD & FRD
what is the difference between business requirement document(BRD) and functional requirement document(FRD)?
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swapnil2882- Member Since Apr-2012 | Apr 18th, 2012
BRD: Business Requirement document states about the high level business requirement along with the business need and business problem FRD: Functional Requirement document states about the functionality required in the application designed for the business problem and need mentioned in the Business requirement document. It mentions the Functional as well as Non functional requirements. Functional requirement are described with the help of Use case description and Use case diagram where as Non functional requirements like capacity, performance etc. are also mentioned. Hope this will help you.
faraz
- Apr 12th, 2017
BRD : Its simple means What exactly customer wants this high level requirement maintain in docs called BRD.
FRD: How this high level requirements as BA we are going to achieve with functional and non-functional requirements maintain in docs is called FRD.Srikumar Menon
- Mar 31st, 2017
BRD: The key or the moto of a project
FRD: How the key or moto can be achieved -
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How is requirement analysis done by business analyst?
sureshvegi
- Jul 23rd, 2012
Requirement analysis can be done by different techniques such as questioning and interviewing,requirements workshop,brainstorming and idea reduction,storyboards,role play so on ..........
kacharola
- Jul 31st, 2010
Business analyst can do requirement analysis through various techniques such as interview, brain storming, JAD session. JAD session is excellent way to collect high quality requirements under one roof using facilitated workshop.
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Mention the difference between business process improvement and business process reengineering?
Harshit
- Mar 19th, 2018
The BPR technique assumes that the current process is irrelevant, does not work and therefore need a complete change(from A to Z); whereas in business process that do not require re-engineering, but n...
pgadson
- Jun 29th, 2010
Depicting fundamentally new ways of considering business functions' process redesign has also been referred to as process reengineering, requiring vision and concepual skills to develop innovative solutions for existing problems.
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How would you handle a scenario when requirements change midway in the project?
kavisekhar
- Sep 16th, 2010
The RCA need to be known.The extent of deviation need to be analysed.Accordingly the technical requirements need to be reviwed.
snehasudhir
- Sep 1st, 2009
Yes there are all possibilities that requirements can change midway and of course we need to remember that we are always trying to customize a product to our client so this is very possible to occ...
Business Analyst Interview Questions
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