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Common Causes and Special Causes
What is the difference between common causes and special causes?
kurtz182
- Nov 25th, 2009
Common and special causes were introduced by Walter A. Shewhart and Edwards Deming to describe variation in a process through statistical methodologies. These concepts are used to discern d...
Deepak Sleeba George
- Mar 17th, 2008
Common-cause variation is characterised by:Phenomena constantly active within the system; Variation predictable Irregular variation within an historical experience base Lack of significance in individ...
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SEPG and SQA
What is the difference between SQA and SEPG? How exactly they work in the organization
suneep
- Aug 20th, 2009
SQA shall perform facilitation and review on Causal Analysis and Resoluiton Activities as per Facilitation Plan. SQA shall track the finding of facilitation and audit to closure. During the facilitation and Audit any process improvement identified / trigged shall be reported to SEPG.
manjujestin
- Mar 17th, 2008
SEPG is Software Engineering Process Group which define process for an organization,but SQA will implement ,monitor and control this process in an organization
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What is six sigma?
ajarworld
- Sep 11th, 2007
It is the conformance of the product that it is good having confidence level of 99.73% of the product is good and .27% of the product doesn't confirm to quality
koina
- Feb 23rd, 2007
Six Sigma stands for Six Standard Deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to im...
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Customer- Supplier-Process Approach to Quality is widely used especially in the context that ‘Customer is the King’, ‘Supplier is a Partner’ and ‘Process is a key Enabler’
A) TrueB) False
kurtz182
- Nov 23rd, 2009
A) True. "Customer is king" simply reminds us that the customer is the reason we are delivering the product and/or service in the first place."Supplier is a partner"...
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As per TQM, the TWO types of Customers for any organization are ___ and ___
A) Internal and External CustomersExplanation: TQM focusses on TWO type of Customers namely INTERNAL and EXTERNAL Customers.
Brunda
- Dec 9th, 2005
Brand loyal custmers and Non-Brand loyal custmers
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As per TQM, ‘World-Class’ means,
A) World wide presenceB) Best in the worldC) World wide salesD) World wide webExplanation: TQM focuses on being the best in the world immaterial of whether it is present world wide or not.
KS Kaushik
- May 29th, 2006
TQM view about world class means best in class ie Excellence in every aspect of business
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Concurrent Engineering is also called as __________
A) Simultaneous EngineeringB) CAD Based DesignC) Standalone DesignD) pie-chart
archana
- Jan 30th, 2006
Concurrent engineering is a business strategy which replaces the traditional product development process with one in which tasks are done in parallel and there is an early consideration for every aspe...
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Deming’s said Quality is related to Economics
A) TrueB) FalseExplanation: Deming’s ‘Theory of Quality and Economics’ clearly explains the corelation between Quality and Economics.
kurtz182
- Nov 23rd, 2009
A) TrueRead the book by W. Edwards Deming called "The New Economics for Industry, Government, and Education" You can find its 2nd edition (Paperback) at amazon.com.
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Deming believes that an atmosphere of fear makes the implementation of most of his other management points impossible
A) TrueB) FalseExplanation: Demings says’ Drive out Fear’. This would help in implementing all the TQM Principles
kurtz182
- Nov 23rd, 2009
A) True. Edwards Deming advocated that a company should drive out fear. In his book, "Out of the Crisis" he states, "Drive out fear, so that everyone may work effective...
Diana
- Apr 11th, 2006
True
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Benchmarking considers your own organisation as the one with industry Best Practices that lead to superior performance
A) TrueB) FalseExplanation: Benchmarking is the search for industry Best Practices that lead to superior performance
kurtz182
- Nov 28th, 2009
B) False.Benchmarking seeks best practices in other organizations in order to produce quality improvements in your own organization. If your organization was the one exhibiting superior performance through best practices, there would be no need for benchmarking.
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Benchmarking improves Customer satisfaction
A) TrueB) False
kurtz182
- Dec 15th, 2009
B) FalseBenchmarking can lead to improved customer satisfaction, but the act of benchmarking does not improve customer satisfaction. Benchmarking is the process of comparing your own business pr...
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What is 5S?
A) 5S is Japanese method of Work place Management.
kurtz182
- Nov 24th, 2009
The 5S method was devised by the Japanese to improve conditions in the workplace in order to improve safety, increase work efficiency, and acheive a sense of pride and ownership. They are:1...
asha
- Mar 1st, 2006
5S stands forSort ? (Seiri)Set In Order (Seiton)Shine: (Seiso)Standardize: (Seiketsu)Sustain: (Shitsuke)
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FMEA is _____________
A) First Materials Engineering AnalysisB) Failure Mode and effect analysisC) Failure Materials Engineering analysisD) First Mode and Effect Analysis
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_______________ developed Control Charts
A) DemingB) ShewhartC) ParetoD) Joseph Juran
kurtz182
- Dec 15th, 2009
B) Walter Shewhart developed control charts. Deming and Juran advocated its use while Pareto is the originator of the Pareto chart."Data has no meaning apart from its context."&nb...
Steve
- Feb 1st, 2006
B) Shewhart
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The RPN is used to prioritize items that require additional quality planning or action
A) TrueB) False
kurtz182
- Dec 15th, 2009
A) TrueRisk Priority Numbers (RPN) help determine areas of greatest concern. The failure modes that have the highest RPN should be given the highest priority for corrective action.
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Give me an Examples of Non Conformity, Improvement Note, & Preventive Action, OR Case Studies for Quality Assurance Group.Thx
sololips
- Jan 11th, 2007
Non - Conformity : If requirements are not met then it NC Eg: Audit plan is not available for the concernImprovement:Eg: If currently there 2 r 3 auditors in the organisation - Improvement ...
Dinkark
- Apr 8th, 2006
Non conformity:-The definition covers the departure or absence of one or more qulity characteristics or quality system elements from specified requirements.
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Can anybody tell me how can maintain and get IEEE,ISO,PCMM I,CMM ,SIXSIGMA levels etc.
sololips
- Jan 29th, 2007
IEEE,ISO,PCMMI,CMM,SIX SIGMA:above mentioned things -Relate some sought of requirementsIf u meet the requirements which ever stated in IEEE,ISO,PCMMI,CMM,SIX SIGMA:Requirements can me met by formattin...
amar_win
- Apr 28th, 2006
SImplw ask your management to apply for appropriate certificationOnce you are certified, say IS0 9001:2000, there will be a set of primary and secondary objectives like Effort variance should not be ...
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What is QM Methodology?
amaralbert
- Sep 9th, 2009
If i m not wrong, i understand QM -> Quality managementAnswering ur question: QM Methodology talks about the methods used to manage quality.Qualiy management methodes can be:1. Quality planning2. Quality Assurance3. Quality controlThese above methodes can be elborated more.----------------Amar
Quality Management FAQs
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