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What is QM Methodology?
amaralbert
- Sep 9th, 2009
If i m not wrong, i understand QM -> Quality managementAnswering ur question: QM Methodology talks about the methods used to manage quality.Qualiy management methodes can be:1. Quality planning2. Quality Assurance3. Quality controlThese above methodes can be elborated more.----------------Amar
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What is the role of project plan in writing test plan?
amaralbert
- Sep 9th, 2009
In Simple terms:Project plan is the superset of Test planProject plan ( i mean Integrated project plan contains the planning details of all other related plans e.g. scope plan, time plan, cost plan, q...
vijjijjub
- Jan 31st, 2007
Test Plan is a part of Total Project Plan. As some of my friends mentioned above, Project plan will give the complete picture of total Project execution details including schedule, effort needed, reso...
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Arrow diagram is also called as _______ diagram
A) Activity Network diagram or Critical Path diagram or PERT DiagramExplanation: The Activity Network Diagram is also known as the PERT diagram or the critical path diagram. It evaluates the time it takes from the beginning of a process to the end of a process and determines where there is slack time, and what parts of the process can be improved in relation to time
amaralbert
- Sep 10th, 2009
Arrow diagram is one of the Project schedule network diagram formed by Arrow diagramming method.(ADM). It uses Arrows to represent activities and connects them at nodes to show their dependenciesThis ...
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PDCA Cycle is also called as ____________
A) Deming WheelB) Continous Improvement CycleC) Deming cycleD) All of the above
lorym
- Jul 16th, 2008
The answer is d. All of the Above.PDCA Cycle is also called as Deming Cycle,Deming Wheel, Plan Do Study Act and Shewhart cycle.
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Six Sigma Principles
How effective can we implement six sigma principles in a very large software services organization?
kurtz182
- Nov 23rd, 2009
It is far easier to implement Six Sigma principles in a product manufacturing facility because the statistical nature of its process control lends itself more readily to the quality improvem...
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Who designed Poka Yoke ?
A) Shigo ShingoExplanation: Mr. Shigeo Shingo, an industrial engineer at Toyota designed Poka Yoke
kurtz182
- Nov 23rd, 2009
Though Shigeo Shingo documented and formalized the process, it was Toyota that actually designed it. Shigeo made the process widely known in the United States and he added the term 'poka yoke' to the Japanese language.
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Poke Yoke devices prevent error from occuring
A) TrueB) FalseExplanation: he cause of many defects lie in worker errors. The defects are the results of neglecting those errors. Thus, if you eliminate worker errors, many defects will be eliminated.This is what Poka Yoke deviced does.
kurtz182
- Nov 23rd, 2009
A) True, 'poka yoke' devices prevent errors from occuring. The term literally means 'mistake-proofing' in Japanese. An example in consumer products would b...
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In TQM terms Metrics means ‘Ways to measure’.
A) TrueB) FalseExplanation: All TQM Initiatives are Measurable and are denoted by the term ‘ Metrics’
kurtz182
- Nov 23rd, 2009
In Total Quality Managment (TQM), metrics means 'measurements'. It does not mean 'ways to achieve these measurements'. Metrics generally fall into two categories: 1) Perfor...
Manikandan
- Nov 15th, 2006
No, Metrics means the data we collect for our future analysis and plans.
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Quality means conformance to specifications
A) TrueB) False
kurtz182
- Nov 23rd, 2009
A) True. Quality can mean many things. One useful definition of quality is 'conformance to specifications'. This definition is widely used in Quality Management.
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What does the term QCD stand for
A) Quality, Cost, DeliveryB) Quality, Cause, DeliveryC) Quantity, Cost, DeliveryD) Quality, Cost, Demand
kurtz182
- Nov 23rd, 2009
A) Quality, Cost, and DeliveryIn Quality Management, these are considered the three primary attributes of a product or service. To address each briefly:1) Quality refers to the product'...
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Philip B. Crosby authored the book ___________
A) Quality is Free
kurtz182
- Nov 23rd, 2009
(1979) Quality is Free. (1981) The Art of Getting Your Own Sweet Way. (1984) Quality Without Tears. (1986) Running things. (1988) The Eternally Successful Organization.(1989) Let's ...
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By doing Benchmarking we know the ____________ practices of the Industry
A) Best PracticesExplanation: Benchmarking is the search for industry Best Practices that lead to superior performance.
kurtz182
- Nov 23rd, 2009
I am going to go out on a limb here and select answer A) Best Practices. Ok, to add some value to this answer, I will include the following:Benchmarking is a process that compares the busine...
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The two standards of Personal Quality are
A) The ideal performance level (IP) and the actual performance level (AP).Explanation: Moller sees Personal Quality as the basis of all other types of quality. In his book Personal Quality, two standards of personal quality are identified:- the ideal performance level (IP) and - the actual performance level (AP).
kurtz182
- Nov 23rd, 2009
I am going to go out of a limb here and select A) The ideal performance level (IP) and the actual performance level (AP).
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Joseph Juran wrote the Book ________
A) The Cost of QualityExplanation: Joseph Juran wrote the famous book ‘ The Cost of Quality’. He explained that there is always a cost associated with any activity and we need to pay for Quality also.
kurtz182
- Nov 23rd, 2009
Joseph Juran wrote the following books:1951 Quality Control Handbook1964 Managerial Breakthrough,1967 Management of Quality Control1970 Quality Planning and Analysis1980 Upper Management and Quality1988 Juran on Planning for Quality
chandra.supriya
- Jul 23rd, 2008
His ''Quality Control Handbook,'' published in 1951, and ''Managerial Breakthrough,'' in 1964
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Seven Old Quality Tools are also called as ________ based Quality Management tools
A) Numerical or Data or Quantitative
kurtz182
- Nov 23rd, 2009
The answer is A) Numerical or Data or Quantitative. The seven 'old' quality tools are:1) Cause and effect diagram (also known as the Ishikawa or Fishbone diagram)2) Control Chart3) Check Sheet4) Histogram5) Pareto Chart6) Scatter Diagram7) Flowchart
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QC tools are also called as _______ tools
A) Problem SolvingB) Problem IdentificationC) Problem CreationD) None of the above
kurtz182
- Nov 23rd, 2009
B) Problem identificationQuality Control tools and techniques are used to identify and report problems.Quality Assurance tools and techniques are used to prevent and solve problems.
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Dr Edward Deming formulated the PDCA Principle.
A) TrueB) FalseExplanation: PDCA cycle, also called a sDeming Wheel was formulated by Dr Edward Deming
kurtz182
- Nov 23rd, 2009
B) FalsePlan-Do-Check-Act (PDCA) was made popular by Dr. W. Edwards Deming, but the concept of PDCA is based on the scientific method of 'hypothesis' 'experiment' and 'evaluation&#...
nitesh484
- Feb 15th, 2006
The approach to continuous improvement is best illustrated using the PDCA cycle, which was developed in the 1930s by Dr. Shewhart of the Bell System. The cycle comprises the four steps of Plan, Do, Check, and Act It is also called the Deming Wheel, and is one of the key concepts of quality.
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Deming’s said Quality is related to Economics
A) TrueB) FalseExplanation: Deming’s ‘Theory of Quality and Economics’ clearly explains the corelation between Quality and Economics.
kurtz182
- Nov 23rd, 2009
A) TrueRead the book by W. Edwards Deming called "The New Economics for Industry, Government, and Education" You can find its 2nd edition (Paperback) at amazon.com.
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Deming believes that an atmosphere of fear makes the implementation of most of his other management points impossible
A) TrueB) FalseExplanation: Demings says’ Drive out Fear’. This would help in implementing all the TQM Principles
kurtz182
- Nov 23rd, 2009
A) True. Edwards Deming advocated that a company should drive out fear. In his book, "Out of the Crisis" he states, "Drive out fear, so that everyone may work effective...
Diana
- Apr 11th, 2006
True
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Moller sees Personal Quality as the basis of all other types of quality.
A) TrueB) False
kurtz182
- Nov 23rd, 2009
A) True.Claus Moller advocates that quality begins at the individual level and without good personal quality there can be no good team or organizational quality. This is more than just a persona...
Quality Management FAQs
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