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Which Level of CMMI implements V Model?
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What is the difference between OPD and OPF KPAs of CMM?
baskie
- May 7th, 2008
Difference betweeb OPD and OPFOPDOrganization Process Definition - An Organization is said to establish and maintain a usable set of process assets and standards. Process Assets for an organization is...
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What is the diff. between QA PLAN & PPQA PLAN ? What are the different types of PPQA REVIEWS?
amaralbert
- Sep 5th, 2009
Let me try to answer your tricky question:QA Plan can be a subset of PPQA Plan .and sometimes can be used interchangeably.PPQA -( Process and product quality Assurance) Plan - Explains all the require...
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Consider we have established a QMS (ISO or CMM - whichever you know well)How would we identify ways to improve the QMS?
Take the example of Software Quality Management System and explain
dilton_dalton
- Dec 7th, 2007
This is a difficult question to answer unless you have an operational definition of quality. In most organizations, quality is the absense of waste. Given this definition, any process that...
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What are the principle differences between ISO9000 and CMMI Quality Systems
Between these two quality systems, which better serves a non-IT-centric business service environment?
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18 Key process areas in CMMi software standards
Explain the 18 Key process areas in CMMi standards?1] Terminology2] Significance in terms of value to Quality delivery of services/products
rtquality
- May 12th, 2009
There are total 22 Key Process areas are present and 18 key process areas are ofMaturity level 2 & 3.Maturity Level 2:- ManagedProject Requirement ManagementProject PlanningQuality process &...
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Upper Management Responsibilities
What are the responsibilities of upper management?
kurtz182
- Nov 27th, 2009
In order for quality programs to be successfully implemented in a company, upper management must:1) Fully understand how quality programs can improve the bottom-line profitability of the com...
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Six Sigma Principles
How effective can we implement six sigma principles in a very large software services organization?
kurtz182
- Nov 23rd, 2009
It is far easier to implement Six Sigma principles in a product manufacturing facility because the statistical nature of its process control lends itself more readily to the quality improvem...
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Defect Injection Rate
What is Defect injection Rate and how it differ from Defect review effectiveness?
kurtz182
- Nov 27th, 2009
"Defect injection rate" refers to the number of defects that were discovered and reported during a particular iteration of product development (ex: software program). It is the total n...
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State of the Art in QA
What is the "State of the Art in QA"?
Sandhya.Kishan
- Mar 19th, 2012
State of art in QA is an answer type in "The need for Semantic Inference in QA".Some features for such Answer type are:
>Labels questions with answer type based on a taxonomy
>Classifies questions (e.g. by using a maximum entropy model)
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What is six sigma?
ajarworld
- Sep 11th, 2007
It is the conformance of the product that it is good having confidence level of 99.73% of the product is good and .27% of the product doesn't confirm to quality
koina
- Feb 23rd, 2007
Six Sigma stands for Six Standard Deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to im...
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Customer- Supplier-Process Approach to Quality is widely used especially in the context that �Customer is the King�, �Supplier is a Partner� and �Process is a key Enabler�
A) TrueB) False
kurtz182
- Nov 23rd, 2009
A) True. "Customer is king" simply reminds us that the customer is the reason we are delivering the product and/or service in the first place."Supplier is a partner"...
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As per TQM, the TWO types of Customers for any organization are ___ and ___
A) Internal and External CustomersExplanation: TQM focusses on TWO type of Customers namely INTERNAL and EXTERNAL Customers.
Brunda
- Dec 9th, 2005
Brand loyal custmers and Non-Brand loyal custmers
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As per TQM, �World-Class� means,
A) World wide presenceB) Best in the worldC) World wide salesD) World wide webExplanation: TQM focuses on being the best in the world immaterial of whether it is present world wide or not.
KS Kaushik
- May 29th, 2006
TQM view about world class means best in class ie Excellence in every aspect of business
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Concurrent Engineering is also called as __________
A) Simultaneous EngineeringB) CAD Based DesignC) Standalone DesignD) pie-chart
archana
- Jan 30th, 2006
Concurrent engineering is a business strategy which replaces the traditional product development process with one in which tasks are done in parallel and there is an early consideration for every aspe...
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Deming�s said Quality is related to Economics
A) TrueB) FalseExplanation: Deming�s �Theory of Quality and Economics� clearly explains the corelation between Quality and Economics.
kurtz182
- Nov 23rd, 2009
A) TrueRead the book by W. Edwards Deming called "The New Economics for Industry, Government, and Education" You can find its 2nd edition (Paperback) at amazon.com.
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Deming believes that an atmosphere of fear makes the implementation of most of his other management points impossible
A) TrueB) FalseExplanation: Demings says� Drive out Fear�. This would help in implementing all the TQM Principles
kurtz182
- Nov 23rd, 2009
A) True. Edwards Deming advocated that a company should drive out fear. In his book, "Out of the Crisis" he states, "Drive out fear, so that everyone may work effective...
Diana
- Apr 11th, 2006
True
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Benchmarking considers your own organisation as the one with industry Best Practices that lead to superior performance
A) TrueB) FalseExplanation: Benchmarking is the search for industry Best Practices that lead to superior performance
kurtz182
- Nov 28th, 2009
B) False.Benchmarking seeks best practices in other organizations in order to produce quality improvements in your own organization. If your organization was the one exhibiting superior performance through best practices, there would be no need for benchmarking.
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Benchmarking improves Customer satisfaction
A) TrueB) False
kurtz182
- Dec 15th, 2009
B) FalseBenchmarking can lead to improved customer satisfaction, but the act of benchmarking does not improve customer satisfaction. Benchmarking is the process of comparing your own business pr...
Quality Management FAQs
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