-
Service Quality
What is service quality? How do you improve your team member’s service quality?
ravikachh
- Mar 26th, 2011
Well!!! Service quality is not the individuals task. Service is related to the outcome of a group effort. To provide a good service a complete team need to work accordingly to get the desired target w...
meremunnabhai
- Oct 19th, 2010
This is related to the Customer Relation Management the way you handle client.LikeExcellent communication on timely manner.Working according to the SLADiplomatically handling (never say no)
-
Critical Issue
Ticket is Severity 1 and it is very critical one, your team members they not able to resolve the issue and you are the least person to solve a problem? How do you resolve the issue?
ravikachh
- Mar 26th, 2011
In case of critical issue if no one in the team can resolve the issue.... then here the role of team leader starts. As a team lead he first need to understand what the issue is about. If he can able t...
Vicky Pandit
- Jan 10th, 2011
Severity 1 issues are typically issues which affects multiple users on a large scale wherein a critical application or database is down and invariably affects business directly and therefore needs imm...
-
Role model
How you are going to be a or become a role model of you team?
ravikachh
- Mar 26th, 2011
Well.. Team leader is the first person of the team. He is the responsible person of his team's output. A team is always follow his team leader or in other ways we can say that a team leader is a team ...
vishalgth08
- Mar 6th, 2011
You can be a role model for your team by following the 4 basic principles i.e :-1) Responsible: Be a responsible person.If you say that you will get back to a team member on a particular topic then ma...
-
Rude Team Member
In your team one member is very rude how do you handle this guy?One to one meeting has done three times, till the guy is very rude, what is your next step.
Rajesh Ganjir
- May 3rd, 2011
If the? Rude Team Member is good for? project? than be practical? keep assign their task? don't give them to think just utilize there techniques to the project. If he? is denying? the task t...
ravikachh
- Mar 26th, 2011
Well in such case if you have taken many one to one meetings with that rude guy to make him convince to work property. Then next step is to talk with him as a friend and try to get the matter because ...
-
What are the weakest qualities or attributes a team leader should avoid definitely?
vivecan2005
- May 27th, 2008
The team lead must avoid these attributes of his/her personality:He/she always have greater understanding of project they should never ask about the project plan or anything which they are supposed to...
-
-
What is Self-managed team leadership?
StephenRaj
- Apr 9th, 2007
Self-managed team leadership is different from traditional leadership and provides an alternative to traditional leader’s role. Self-managed team leaders lead without positional authority. Self-...
-
What are the communication methods you followed within team and to client ?
riddle
- Sep 3rd, 2009
Within Team:?
Team meeting,
Email,
One-on-One meeting,
Free talk
To Client:
Conf meeting,
IM,
Email -
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met.
sukaina
- May 6th, 2011
Use bottom up method -- break work in smaller units based on its complexity. then prepare estimate of what is required and how much time it would take and also who would do it.if this estimate is accu...
Yoganand Aiyadurai
- Feb 14th, 2008
Assign the tasks to the team members. Ask then to break the task into sub tasks so that each sub task’s completion time is round a day or two and ask him to estimate the time. Once the...
-
What are vital Contingency plans a team lead must take care?
sukaina
- May 6th, 2011
Vital contingency plans are -- resource allocation plan: what if a resource is absent -- who will replace. in case more time is needed to complete the work -- how to handle the project support contingency risk budget - how much
agouthaman
- Feb 23rd, 2010
TL should be able to foresee Project loopholes and based on the same should make the contingency plan.
-
Team Appraisals
How do you conduct the team appraisals? Outline the process and parameters?
sukaina
- May 6th, 2011
For team appraisals first the following needs to be done : clarification of roles and responsibilitiesconstructive feedback to team membersdiscovery of unknown and unresolved issuesdevelopment of ind...
-
How can a team lead keep the team organized to meet deadlines or goals?
markantony
- May 12th, 2011
1. by having PSR (Project status Review)2. status call to set goals and sub goals, address issues and monitor the status3. Equip team to prioritize their task.4. Sharing?pressure in constructive manner.
vulcanman
- May 22nd, 2007
- Team members have to be provided access to the bigger picture. This not only assists them in attaining their goals but is also a moral booster when they realize the overall impact of their contribut...
-
How project or team leader differs from Manager.
How project or team leader differs from Manager with respect to project management.
Ganesh Prakhya
- Jun 24th, 2011
Ideally the Project Manager's focus is fully on pure Project Management (Scope of the project, customer interaction and project budget etc.). The team lead is more of a technical? position with a tou...
-
-
What steps must a team leader take to motivate the team?
Shalini Vig
- Jul 25th, 2011
A leader should always make his/her team feel that the process is in the good shape due to their hard work. Its really necessary to boost team's moral from time to time in order to get best output and...
Miss S
- Jun 30th, 2011
Believe in my team.Inspire them by leading by example, people learn more from what we do than what we say.Recognise and reward.Constantly emphasize the value that they add to the organise as a whole.D...
-
What size team have you led and how did you measure your success as a team leader?
Shalini
- Jul 25th, 2011
I have handled team size of 8. A performing, motivated and groomed team implies successful team leader. Along with that client satisfactions is also a key point that measures a team leader's effic...
Miss S
- Jun 30th, 2011
I have lead a team of 13 bankers and currently lead a team of 7 investment bankers.? I strongly feel I work with the best and we all are winners, I measure my success as a leader when I see consisten...
-
Team Performance
How do you evaluate your team member performance and what are the parameters you are going to take in this scenario? (server or network or desktop or storage team member)
-
Leading a team in new functional area
How to lead a team in new functional area, in which your do not have full understanding ? How do you measure the objectives and team members outputs?
-
Attrition Control
How will you control attrition when you are a team lead?
mkkkks
- Jul 10th, 2012
Employee may be prompted to leave due to many issues.More often than not, the immediate supervisors are the reason for the employee dis-satisfaction. Therefore, regular interaction with the team to id...
SHAIKGBASHA
- Sep 23rd, 2011
Yes, I agree on pradeep's reply. As per my understanding periodic counseling with individual team members, can help to reduce the attrition and keep the resources bound to the organization. 1. Under...
-
How does a team lead identify performance problems and solve the same among their team members?
mkkkks
- Jul 10th, 2012
For a team to be successful, the TL should be well versed with the Objectives and the performance yardstick should be clearly discussed with the team to set performance expectations. Ideally, performa...
Amir
- Nov 10th, 2011
Team lead should be technically sound to under stand the effort required to complete a job. In case he finds any irregularity in the job delivery, or the progress is not in good pace. he should consul...
Team Lead Interview Questions
Ans