Performance Assessment

How do you know your department or your team is performing well?

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Raksha

  • Jul 21st, 2011
 

Performance of a team can be assesed by client satisfaction with the deliverables be it reduction in defects , meeting SLA's and deadlines. It can also be assessed from monetary point of view if the man hours required to complete a specific task is less compared to estimated , this leads to addition in project revenue .

Other parameters to judge the performance could be willingness of the customer to do more business with the same team , more openings for new resources

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