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FMEA is _____________
A) First Materials Engineering AnalysisB) Failure Mode and effect analysisC) Failure Materials Engineering analysisD) First Mode and Effect Analysis
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As per TQM, ‘World-Class’ means,
A) World wide presenceB) Best in the worldC) World wide salesD) World wide webExplanation: TQM focuses on being the best in the world immaterial of whether it is present world wide or not.
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As per TQM, the TWO types of Customers for any organization are ___ and ___
A) Internal and External CustomersExplanation: TQM focusses on TWO type of Customers namely INTERNAL and EXTERNAL Customers.
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QA & QMS
What is the difference between QMS and QA?
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Consider we have established a QMS (ISO or CMM - whichever you know well)How would we identify ways to improve the QMS?
Take the example of Software Quality Management System and explain
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What are the Ingredients of Deming’s system of Profound Knowledge
A) Knowledge of the system and the theory of optimisation.Some knowledge of statistical theorySome knowledge of theorySome knowledge of PsychologyExplanation: - Knowledge of the system and the theory of optimisation.- Some knowledge of statistical theory- Some knowledge of theory- Some knowledge of PsychologyThe above are the 4 ingredients of the System of Profound Knowledge which are essential for...
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Deming’s TQM philosophy on Inspection is as follows:
A) Inspection should be done by allB) Cease dependency on InspectionC) Inspection is a mustD) None of the aboveExplanation: On line inspection and quality control is necessary although should always be there to improve the overall process. Product and process quality should be built in at the design and development stages through proactive quality assurance. To ensure thorough quality throughout the...
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What are the range of values that are assigned for Severity or occurance or Detection
A) 1 to 100B) 1 to 10C) 1 to 5
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How many Old Quality Control Tools are there ?
A) 8B) 7C) 4D) 10
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What is 80/20 Rule in Customer retention?
A) 80% of your sales will come from 20% of your customers
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Quality Management FAQs
Ans