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Common Causes and Special Causes
What is the difference between common causes and special causes?
kurtz182
- Nov 25th, 2009
Common and special causes were introduced by Walter A. Shewhart and Edwards Deming to describe variation in a process through statistical methodologies. These concepts are used to discern d...
Deepak Sleeba George
- Mar 17th, 2008
Common-cause variation is characterised by:Phenomena constantly active within the system; Variation predictable Irregular variation within an historical experience base Lack of significance in individ...
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SEPG and SQA
What is the difference between SQA and SEPG? How exactly they work in the organization
suneep
- Aug 20th, 2009
SQA shall perform facilitation and review on Causal Analysis and Resoluiton Activities as per Facilitation Plan. SQA shall track the finding of facilitation and audit to closure. During the facilitation and Audit any process improvement identified / trigged shall be reported to SEPG.
manjujestin
- Mar 17th, 2008
SEPG is Software Engineering Process Group which define process for an organization,but SQA will implement ,monitor and control this process in an organization
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Philip B. Crosby authored the book ___________
A) Quality is Free
kurtz182
- Nov 23rd, 2009
(1979) Quality is Free. (1981) The Art of Getting Your Own Sweet Way. (1984) Quality Without Tears. (1986) Running things. (1988) The Eternally Successful Organization.(1989) Let's ...
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Benchmarking is the continuous process of measuring products, services and processes against the toughest competitors or those companies recognized as industry leaders
A) TrueB) False
kurtz182
- Nov 28th, 2009
A) absolutely true.Benchmarking is a valuable process that promotes continuous quality improvement.
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What is meant by configuration item?
amaralbert
- Sep 5th, 2009
Configuration Item(CI) can be anything which need changes or where change can be applied and it needs change management to be used effectivily.It can be anything related to project organizational doc. proj docs, s/w, HW etc.CI are those items which need to be managed by it's configuration.Amar
G.D.S.Prasad
- Mar 9th, 2009
Configuratuion Items are the work products of the project to be placed under the Configuration Management.Ex: All the Docs( SRS, Designs...etc),Operational/User Manuals, Software, Tools, Source Code... etc
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I was asked in an interview recently, ok there is no proper process in ur current organization, but if u were given a chance to implement a process, then how would you go about implementing and streamlining the QC process in the organization. what would be the first steps to be taken towards this end?
amaralbert
- Sep 5th, 2009
Few BASIC steps I would like to suggest:1. Understand the Business /company vision, policies etc (if not avail, prepare it with the support of Sr. managers/upper managers properly)2. Get sponsorship a...
sbgeek
- Jul 17th, 2007
Any OC work has to start with Objectives setting....what you want to achieve?Where quality is concerned you need to identify parameters which you would like to measure, eg. no. of bugs identifed in a ...
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How is PRODUCTIVITY of a software Product calculated?
kurtz182
- Dec 23rd, 2009
The productivity of a software product can not be calculated in terms of software lines of code per unit of effort (SLOC / effort). This metric is used to calculate software development producti...
amaralbert
- Sep 5th, 2009
Any productivity can be calculated by : Productivity= Output/Input required to produce the same output S/W Productivity= (Size of the s/w in LOC, FP etc.)/Effort spendExample: Suppose the total size...
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Who is called the ‘Prophet of Quality’
A) Dr. Edward DemingB) Joseph JuranC) Philiph Crosby
kurtz182
- Dec 23rd, 2009
In my opinion, Deming, Juran, and Crosby are all prophets of quality. However, if I have to select one, I choose:A) Dr. W. Edwards Deming
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In Benchmarking, Gap analysis is a method that helps identify the performance or operational differences between your process and that of your benchmarking partners, and to understand why the differences are there
A) TrueB) False
kurtz182
- Dec 15th, 2009
A) TrueGap analysis studies a particular business operation in order to understand the differences between your own practices and those of another company who have proven more succ...
amaralbert
- Sep 5th, 2009
Benchmarking is one of the improvement technique where organization compare it's process/product/service's performance with other (benchmarking partner) party to know the Gap between the performances....
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Control Charts are one of the 7 TQM Quality Tools
A) TrueB) False
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What is the difference between peer review and one to one review?
G.D.S.Prasad
- Mar 9th, 2009
Both are same. It is an informal review. One on one with peers, no agenda or preparation time. The reviews may not be planned, or metrics may not be captured to measure review effectiveness. They are typically used to confirm understanding, test ideas, brainstorm, etc.
ajarworld
- Sep 11th, 2007
Peer review is a formal review process having Manager,Moderator,Reader,Recorder whereas One to one is informal type
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What is Normal Ratio for quality Personnel to craftsmen ?
I am looking for the optimum Ratio for quality Personnel to craftsmen within the fabrication, receiving of material/equipment and construction activities?
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The Japanese term Poka Yoke means __________________
A) Mistake proofingB) Fool proofC) None of the aboveD) Both a & b
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What is the role of project plan in writing test plan?
amaralbert
- Sep 9th, 2009
In Simple terms:Project plan is the superset of Test planProject plan ( i mean Integrated project plan contains the planning details of all other related plans e.g. scope plan, time plan, cost plan, q...
vijjijjub
- Jan 31st, 2007
Test Plan is a part of Total Project Plan. As some of my friends mentioned above, Project plan will give the complete picture of total Project execution details including schedule, effort needed, reso...
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Quality means conformance to specifications
A) TrueB) False
kurtz182
- Nov 23rd, 2009
A) True. Quality can mean many things. One useful definition of quality is 'conformance to specifications'. This definition is widely used in Quality Management.
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PCA and FCA
What is the difference between PCA and FCA?
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What is a RPN in a FMEA
A) Rejections Process NumberB) Risk Process NumberC) Risk Priority NumberD) None of the above
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Is V&V and QA/QC have some similarity ? Verifications seems to be synonyms with QA and Validation is synonyms to QC.Kindly extend your valuable comments.Thanks
Manvi Arora
- May 15th, 2008
Verification:-_Involves reviews and meetings to evaluate documents, Plans, code, requirements, and specifications. This can be done with ChecklistsValidation:-involves actual testing and takes place a...
umesh7a
- Mar 9th, 2007
Similiarity between Varification and validation and QA/QC Varification is a QA Technique can be describe as: examination of the process by comparison between the actual characterstic of the system wi...
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Joseph Juran wrote the Book ________
A) The Cost of QualityExplanation: Joseph Juran wrote the famous book ‘ The Cost of Quality’. He explained that there is always a cost associated with any activity and we need to pay for Quality also.
kurtz182
- Nov 23rd, 2009
Joseph Juran wrote the following books:1951 Quality Control Handbook1964 Managerial Breakthrough,1967 Management of Quality Control1970 Quality Planning and Analysis1980 Upper Management and Quality1988 Juran on Planning for Quality
chandra.supriya
- Jul 23rd, 2008
His ''Quality Control Handbook,'' published in 1951, and ''Managerial Breakthrough,'' in 1964
Quality Management FAQs
Ans