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In TQM, what is meant by the term 'Bring to the Table'?
A) Refers to what each individual in a meeting can contribute to a meetingExplanation: For example, a design or brainstorming meetings.
kurtz182
- Nov 28th, 2009
'Bring to the table' means to contribute something in a meeting. The more value added to the outcome of a meeting, the more has been 'brought to the table'.
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____ 's name is best known in relation to the concepts of Do It Right First Time & Zero Defects.
A) Philiph Crosby
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The TWO fundamental classifications of Quality Costs are
A) Conformance Cost and Non-Conformance(or Control) costs
kurtz182
- Dec 15th, 2009
A) Conformance Cost and Non-Conformance(or Control) costsConformance costs are prevention costs and appraisal costs. Prevention costs occur with efforts to prevent defects. Appraisal costs...
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The RPN is used to prioritize items that require additional quality planning or action
A) TrueB) False
kurtz182
- Dec 15th, 2009
A) TrueRisk Priority Numbers (RPN) help determine areas of greatest concern. The failure modes that have the highest RPN should be given the highest priority for corrective action.
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Newell & Dale in 1991 said ‘Quality must be achieved in five basic areas: people, equipment, methods, materials and the environment to ensure customer’s need are met’
A) TrueB) False
winner24
- Dec 19th, 2005
True.For more info, plz visit the following link:http://www.hkbu.edu.hk/~samho/tqm/tqmex/intro.htm
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In Benchmarking, Gap analysis is a method that helps identify the performance or operational differences between your process and that of your benchmarking partners, and to understand why the differences are there
A) TrueB) False
kurtz182
- Dec 15th, 2009
A) TrueGap analysis studies a particular business operation in order to understand the differences between your own practices and those of another company who have proven more succ...
amaralbert
- Sep 5th, 2009
Benchmarking is one of the improvement technique where organization compare it's process/product/service's performance with other (benchmarking partner) party to know the Gap between the performances....
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Benchmarking makes you competitive
A) TrueB) False
kurtz182
- Dec 15th, 2009
B) FalseBenchmarking is the process of comparing an organization's business processes and performance metrics with those of another. Benchmarking alone will not make any organ...
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_______________ developed Control Charts
A) DemingB) ShewhartC) ParetoD) Joseph Juran
kurtz182
- Dec 15th, 2009
B) Walter Shewhart developed control charts. Deming and Juran advocated its use while Pareto is the originator of the Pareto chart."Data has no meaning apart from its context."&nb...
Steve
- Feb 1st, 2006
B) Shewhart
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QFD is also called ‘ Customer Driven Engineering’
A) TrueB) False
kurtz182
- Dec 15th, 2009
A) TrueQuality Function Deployment (QFD) is a process where multi-skilled teams collaborate to arrive at a common understanding of the customer needs and determine the appropriate technical requi...
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The Pareto diagram is named after _______________
A) Vilfredo Pareto
kurtz182
- Dec 15th, 2009
A) True The purpose of the Pareto chart is to highlight the most important among a (typically large) set of factors. It helps identify THE VITAL FEW among THE TRIVIAL MANY. In qualit...
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Benchmarking improves Customer satisfaction
A) TrueB) False
kurtz182
- Dec 15th, 2009
B) FalseBenchmarking can lead to improved customer satisfaction, but the act of benchmarking does not improve customer satisfaction. Benchmarking is the process of comparing your own business pr...
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Concurrent Engineering is also called as __________
A) Simultaneous EngineeringB) CAD Based DesignC) Standalone DesignD) pie-chart
archana
- Jan 30th, 2006
Concurrent engineering is a business strategy which replaces the traditional product development process with one in which tasks are done in parallel and there is an early consideration for every aspe...
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Who is called the ‘Prophet of Quality’
A) Dr. Edward DemingB) Joseph JuranC) Philiph Crosby
kurtz182
- Dec 23rd, 2009
In my opinion, Deming, Juran, and Crosby are all prophets of quality. However, if I have to select one, I choose:A) Dr. W. Edwards Deming
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What does PDCA mean?
A) Plan-Do-Check-ActB) Prepare-Do-Cost-ActC) Plan-Do-Control-ActionD) Prepare-Do-Control-Action
kurtz182
- Dec 23rd, 2009
A) Plan-Do-Check-ActLater, Dr. Deming changed this to Plan-Do-Study-Act (PDSA).
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Deming advocates a ‘System of ___________ as a necessity in the training of every manager
A) Profound KnowledgeExplanation: Deming advocates a ‘System of Profound Knowledge’ as a necessity in the training of every manager
kurtz182
- Dec 23rd, 2009
A) Profound KnowledgeThe System of Profound Knowledge explains how complex organizations work. In particular, every manager should know how his own organization works in order to impro...
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How is PRODUCTIVITY of a software Product calculated?
kurtz182
- Dec 23rd, 2009
The productivity of a software product can not be calculated in terms of software lines of code per unit of effort (SLOC / effort). This metric is used to calculate software development producti...
amaralbert
- Sep 5th, 2009
Any productivity can be calculated by : Productivity= Output/Input required to produce the same output S/W Productivity= (Size of the s/w in LOC, FP etc.)/Effort spendExample: Suppose the total size...
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Hi, Good Day. In an very recent interviews, I was asked this question?1)How do you measure quality?2)Do you follow any process and what is that?3) By knowing a functionality How will you decide as to how many test cases you have to write for that functionality.Kindly explain.ThanksBalakrishnan
kurtz182
- Dec 23rd, 2009
1) The quality of a software product is measured in a number of ways and the method really depends on the aspect of quality you wish to measure. Nevertheless, if you want to measu...
suneetaneja
- Jan 31st, 2009
Quality can be measured by various metrics in the projects. you have Code Coverage metrics to measure how much of code is getting tested with your test cases. Test reports indicating the number of bu...
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TQM stands for _______________
A) Team Quality ManagementB) Total Quality ManagementC) Total Quick ManagementD) Total Quality Managers
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The Japanese term Poka Yoke means __________________
A) Mistake proofingB) Fool proofC) None of the aboveD) Both a & b
Quality Management FAQs
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