-
Deming’s theory for Management is also called as
A) 14 Point theoryB) 10 Point theoryC) 4 Point theoryD) 11 Point theory
-
Deming believes that it is enough if People in lower level practice total Quality
A) TrueB) FalseExplanation: The initiative to implement the Deming approach must start at the top and will almost without doubt change many of the traditional views held by the organisation. Without support from the top, changes of this nature will fail.
-
What is 80/20 Rule in Customer retention?
A) 80% of your sales will come from 20% of your customers
-
-
Deming Wheel is a constantly rotating ________ Cycle
A) PDCAExplanation: Deming Wheel is a constantly rotating PDCA Cycle
nitesh484
- Feb 15th, 2006
The approach to continuous improvement is best illustrated using the PDCA cycle, which was developed in the 1930s by Dr. Shewhart of the Bell System. The cycle comprises the four steps of Plan, Do, Check, and Act. It is also called the Deming Wheel, and is one of the key concepts of quality.
-
DFMEA is __________
A) Delivery FMEAB) Data FMEAC) Design FMEA
-
Cause and Effect diagram is also called as ________________
A) Fish Bone DiagramB) Ishikawa DiagramC) Both a & bD) None of the above
-
How many Old Quality Control Tools are there ?
A) 8B) 7C) 4D) 10
-
-
-
What is QM Methodology?
amaralbert
- Sep 9th, 2009
If i m not wrong, i understand QM -> Quality managementAnswering ur question: QM Methodology talks about the methods used to manage quality.Qualiy management methodes can be:1. Quality planning2. Quality Assurance3. Quality controlThese above methodes can be elborated more.----------------Amar
-
Arnold Feigenbaum is a pioneer in ___________
A) TQMExplanation: He was a pioneer in TQM and was the first to speak on Quality Management principles for the entire organization.
kurtz182
- Nov 23rd, 2009
A) Total Quality Management (TQM)He was a manager for General Electric's manufacturing operations and succeeded in getting all divisions of the company to cooperate in a coordinated quality contro...
-
Deming advocates a ‘System of ___________ as a necessity in the training of every manager
A) Profound KnowledgeExplanation: Deming advocates a ‘System of Profound Knowledge’ as a necessity in the training of every manager
kurtz182
- Dec 23rd, 2009
A) Profound KnowledgeThe System of Profound Knowledge explains how complex organizations work. In particular, every manager should know how his own organization works in order to impro...
-
Deming’s TQM philosophy on Inspection is as follows:
A) Inspection should be done by allB) Cease dependency on InspectionC) Inspection is a mustD) None of the aboveExplanation: On line inspection and quality control is necessary although should always be there to improve the overall process. Product and process quality should be built in at the design and development stages through proactive quality assurance. To ensure thorough quality throughout the...
-
What are the Ingredients of Deming’s system of Profound Knowledge
A) Knowledge of the system and the theory of optimisation.Some knowledge of statistical theorySome knowledge of theorySome knowledge of PsychologyExplanation: - Knowledge of the system and the theory of optimisation.- Some knowledge of statistical theory- Some knowledge of theory- Some knowledge of PsychologyThe above are the 4 ingredients of the System of Profound Knowledge which are essential for...
-
Moller sees Personal Quality as the basis of all other types of quality.
A) TrueB) False
kurtz182
- Nov 23rd, 2009
A) True.Claus Moller advocates that quality begins at the individual level and without good personal quality there can be no good team or organizational quality. This is more than just a persona...
-
The two standards of Personal Quality are
A) The ideal performance level (IP) and the actual performance level (AP).Explanation: Moller sees Personal Quality as the basis of all other types of quality. In his book Personal Quality, two standards of personal quality are identified:- the ideal performance level (IP) and - the actual performance level (AP).
kurtz182
- Nov 23rd, 2009
I am going to go out of a limb here and select A) The ideal performance level (IP) and the actual performance level (AP).
-
____ 's name is best known in relation to the concepts of Do It Right First Time & Zero Defects.
A) Philiph Crosby
-
The TWO fundamental classifications of Quality Costs are
A) Conformance Cost and Non-Conformance(or Control) costs
kurtz182
- Dec 15th, 2009
A) Conformance Cost and Non-Conformance(or Control) costsConformance costs are prevention costs and appraisal costs. Prevention costs occur with efforts to prevent defects. Appraisal costs...
-
Cost of Rework is an Internal failure cost
A) TrueB) False
chanchal gaud
- Sep 19th, 2006
True
Quality Management FAQs
Ans