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TQM stands for _______________
A) Team Quality ManagementB) Total Quality ManagementC) Total Quick ManagementD) Total Quality Managers
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What does the term QCD stand for
A) Quality, Cost, DeliveryB) Quality, Cause, DeliveryC) Quantity, Cost, DeliveryD) Quality, Cost, Demand
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PDCA Cycle is also called as ____________
A) Deming WheelB) Continous Improvement CycleC) Deming cycleD) All of the above
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Contents of Audit Report
What are the contents of Audit Report?
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Quality means delivering products and services that
A) meet customer standardsB) meet and fulfill customer needsC) meet customer expectationsD) All of the above
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Process means ‘What is actually done to create a product or deliver a service’.
A) TrueB) FalseExplanation: TQM focusses both on Product and Service.
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What does PDCA mean?
A) Plan-Do-Check-ActB) Prepare-Do-Cost-ActC) Plan-Do-Control-ActionD) Prepare-Do-Control-Action
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Prevention Cost is a ______ cost
A) Conformance CostB) Internal Failure CostC) External Failure CostD) none of the above
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Joseph Juran wrote the Book ________
A) The Cost of QualityExplanation: Joseph Juran wrote the famous book ‘ The Cost of Quality’. He explained that there is always a cost associated with any activity and we need to pay for Quality also.
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What is a RPN in a FMEA
A) Rejections Process NumberB) Risk Process NumberC) Risk Priority NumberD) None of the above
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Quality means conformance to specifications
A) TrueB) False
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PCA and FCA
What is the difference between PCA and FCA?
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The Japanese term Poka Yoke means __________________
A) Mistake proofingB) Fool proofC) None of the aboveD) Both a & b
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Who is called the ‘Prophet of Quality’
A) Dr. Edward DemingB) Joseph JuranC) Philiph Crosby
Quality Management FAQs
Ans