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What is the US Quality Award like Japanese Deming Award?
A) Malcolm Baldridge AwardExplanation: Malcolm Baldridge Award is the US Quality Award in line with Japanese Deming Award.
kurtz182
- Nov 24th, 2009
A) The Malcolm Baldrige National Quality AwardThe award that is presented to companies in Japan when they demonstrate utmost quality is called the Deming Prize. Its counterpart in the United States is called The Malcolm Baldrige National Quality Award.
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Which Category carries maximum weightage in Malcolm Baldridge Award?
A) Customer focusExplanation: The Customer focus category carries the maximum weightage of 300 points out oF total of 1000 points
kurtz182
- Nov 24th, 2009
The Baldrige criteria consist of seven key indicators of success. Winners are selected on a 1,000-point scale for their achievements in all categories, so if one indicator is lacking, the chances of w...
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What is Benchmarking
A) Benchmarking is the method of Comparing your product to the best competitors.
kurtz182
- Nov 28th, 2009
Benchmarking is the process of comparing your process, product, or service with that which is considered to be the best. Benchmarking is often performed as part of a quality improvement pro...
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What does the Japanese Word Dantotsu mean?
A) Best of the BestExplanation: The concept of Benchmarking is based on the Japanese Word of Dantotsu meaning Best of the Best
kurtz182
- Nov 28th, 2009
Dantotsu has no equivalent English translation, but means 'better than the best' in Japanese. In efforts to produce utmost quality, it can mean going beyond expectations.
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In TQM, what is meant by the term 'Bring to the Table'?
A) Refers to what each individual in a meeting can contribute to a meetingExplanation: For example, a design or brainstorming meetings.
kurtz182
- Nov 28th, 2009
'Bring to the table' means to contribute something in a meeting. The more value added to the outcome of a meeting, the more has been 'brought to the table'.
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Benchmarking makes you competitive
A) TrueB) False
kurtz182
- Dec 15th, 2009
B) FalseBenchmarking is the process of comparing an organization's business processes and performance metrics with those of another. Benchmarking alone will not make any organ...
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By doing Benchmarking we know the ____________ practices of the Industry
A) Best PracticesExplanation: Benchmarking is the search for industry Best Practices that lead to superior performance.
kurtz182
- Nov 23rd, 2009
I am going to go out on a limb here and select answer A) Best Practices. Ok, to add some value to this answer, I will include the following:Benchmarking is a process that compares the busine...
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Who designed Poka Yoke ?
A) Shigo ShingoExplanation: Mr. Shigeo Shingo, an industrial engineer at Toyota designed Poka Yoke
kurtz182
- Nov 23rd, 2009
Though Shigeo Shingo documented and formalized the process, it was Toyota that actually designed it. Shigeo made the process widely known in the United States and he added the term 'poka yoke' to the Japanese language.
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Poke Yoke devices prevent error from occuring
A) TrueB) FalseExplanation: he cause of many defects lie in worker errors. The defects are the results of neglecting those errors. Thus, if you eliminate worker errors, many defects will be eliminated.This is what Poka Yoke deviced does.
kurtz182
- Nov 23rd, 2009
A) True, 'poka yoke' devices prevent errors from occuring. The term literally means 'mistake-proofing' in Japanese. An example in consumer products would b...
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Poke Yoke devices are always Expensive and needs huge investment
A) TrueB) FalseExplanation: Simple devices can also be used as Poka Yoke devices
kurtz182
- Nov 24th, 2009
B) FalsePoka Yoke devices need not be expensive. They can be simple and inexpensive solutions to prevent mistakes from occuring.
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5S techniques are useful only in Production lines
A) TrueB) FalseExplanation: 5S can be used in any place, at home, at work place and also in the society
kurtz182
- Nov 24th, 2009
B) FalseClean and organized homes and workplaces create happy and productive residents and employees. It isn't surprising to discover that the 5S techniques are often employed in househ...
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5S Philosophy focuses on effective work place organization
A) EffectiveExplanation: 5S Philosophy focuses on effective work place organization, simplifies work environment, reduces waste while improving quality and safety.
kurtz182
- Nov 24th, 2009
Workplace organization (known as Seiton in Japanese) is one aspect of the 5S methodology. It teaches that effective organizaton in the workplace makes work much more efficient. A good exam...
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Which the Following matches between the Japanese word "Seiketsu" for 5S and its meanings
A) Spic & SpanB) Sorting outC) Self disciplineD) Systematic arrangementE) Standardise
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The goal of Kaizen is to eradicate the three Ms
A) TrueB) False
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What are the range of values that are assigned for Severity or occurance or Detection
A) 1 to 100B) 1 to 10C) 1 to 5
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Seven Old Quality Tools are also called as ________ based Quality Management tools
A) Numerical or Data or Quantitative
kurtz182
- Nov 23rd, 2009
The answer is A) Numerical or Data or Quantitative. The seven 'old' quality tools are:1) Cause and effect diagram (also known as the Ishikawa or Fishbone diagram)2) Control Chart3) Check Sheet4) Histogram5) Pareto Chart6) Scatter Diagram7) Flowchart
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The main purpose of the interrelationship diagram is to depict the relationships between different issues
A) TrueB) FalseExplanation: The main purpose of the interrelationship diagram is to depict the relationships between different issues. Often times this is used in conjunction with the affinity diagram. It can be very powerful in that it reveals the impact one issue can have on other issues.
kurtz182
- Nov 23rd, 2009
A) TrueAn interrelationship diagram is an analysis tool that allows a team to identify the cause-and-effect relationships among critical issues. This analysis helps distinguish between issues that serve as drivers and those that serve as outcomes.
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Arrow diagram is also called as _______ diagram
A) Activity Network diagram or Critical Path diagram or PERT DiagramExplanation: The Activity Network Diagram is also known as the PERT diagram or the critical path diagram. It evaluates the time it takes from the beginning of a process to the end of a process and determines where there is slack time, and what parts of the process can be improved in relation to time
amaralbert
- Sep 10th, 2009
Arrow diagram is one of the Project schedule network diagram formed by Arrow diagramming method.(ADM). It uses Arrows to represent activities and connects them at nodes to show their dependenciesThis ...
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