Each recipient group specifies a source object, called the recipient source – like Opportunity, Account, Action, Internal Division, etc… The recipient group also specifies a recipient group business component, which must be a direct child of the primary business component for the recipient source object. The actual recipients come from the recipient group business component, like Employee, Contact;...

They determine what values can be selected in certain fields (drop-down lists) in the Administration – Communications screen, and they must be set to ‘Active’ to appear in the UI. You should only need to add LOV’s when installing a custom communications driver. You never delete LOV’s provided by Siebel Systems, you may uncheck the ‘Active’ flag to hide it from the UI. For an existing LOV, the ‘Display...

Siebel CTI Connect includes Intel NetMerge Call Processing Software and Intel NetMerge Call Information Manager. Siebel CTI Connect also includes the Siebel communications driver for Intel NetMerge and sample Siebel communications configuration data.

For previous message; choose Tools > Communications > Previous Message, for next message; choose Tools > Communications > Next Message. The next message will only appear after you invoke the Previous Message command.

FALSE, which specifies whether the LogFile parameter should contain extra detail.

Communications Session Manager

They can write a driver to extend the Siebel provided communications driver, or they can use the Adaptive Communications API.