Explain how LOV�s are related to the communications driver?

They determine what values can be selected in certain fields (drop-down lists) in the Administration � Communications screen, and they must be set to �Active� to appear in the UI. You should only need to add LOV�s when installing a custom communications driver. You never delete LOV�s provided by Siebel Systems, you may uncheck the �Active� flag to hide it from the UI. For an existing LOV, the �Display Value� field is the only value you should change.