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Troubleshooting a Slow Computer
A User calls in and complains that her computer and network is running very slow. How would go about troubleshooting it?
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smokedragon- Member Since Nov-2009 | Nov 18th, 2009
I would first ask the user whether every application on the computer is slow or is it just one particular application. if it is just one, try and sort that out.
If the answer is all applications are running slow, look at common causes like, virus scans scheduled, free disk space on the home drive, RAM, lastly if the deployment team is rolling out any updates (which should not be done during business hours, but i've seen that happen too ;)
If you suspect network latency, a simple ping test from the user's computer will tell you how many milli seconds network traffic is taking to reach the server.rgawthorne
- Oct 26th, 2010
First question, when did the problem start? Is anyone else in the same work group experience slowness.Does it happen all the time, or is it intermittent, any patterns of timings eg, in the morning ...
DanielGoad
- Jul 23rd, 2010
'Slow' is a relative question, so first determine what the user is experiencing. Is it slow opening applications or while working in them? is this a networked application or local? ...
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Windows XP Firewall
How would you Enable or Disable the Firewall in Windows XP?
rampraveshraju
- Aug 9th, 2010
Press window+r key on keyboard than type firewall.cpl than you can easily On or Off firewall.
Dhamodharan15
- Aug 6th, 2010
Goto Command prompt, type Services.msc, in the services windows search for Windows Firewall / Internet Connection Sharing(ICS) and start the service.
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Creating email account
how would you create an email account for a user already in AD
tdpanee
- Jul 30th, 2010
If you have installed exchnage server, then select the properties of user account and change the mail enable user check box.
abujibrael
- Apr 20th, 2010
1- First click the OU that the users resides. 2- Right click the user, with whom you wanna create an email account. 3- Now click Exchange Task 4- Click next to the wizard 5- Choose create mailbox 6- C...
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Blackberry Synchronization
If a customers blackberry stopped syncing their calendar wirelessly, what would you do?
elmagoal
- Jun 10th, 2010
The first step before wiping the Blackberry is to remove the battery for 20 sec. put it back and check the sync again. While all other steps are correct, most BB issues will be resolve by a hard reset.
mdabid
- Dec 10th, 2009
Take Complete Backberry backup using desktop Manager and wipe your handheld, then syncronize by doing enterprise activation, and restore backup.Regards,Mohammed Abid Razvi
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Install Pre-Existing Printer
How do you install a pre existing printer on a users desktop?
komodosp
- May 25th, 2010
You may have to install printer hooked to the network. If it has an IP address:1. Control Panel / Printers & Faxes2. Next past Welcome message3. Local Printer attached to this computer, Next4. Cre...
rrsain
- Sep 12th, 2008
Go to control panel and then go to add hardware wizard After that read all the options carefully. When system requires software for that, insert the software CD otherwise system will install automa...
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Larger Desktop Icons
How to make desktop icons appear larger?
Ravi9
- Feb 23rd, 2009
Right click on desktop. Go to properties and then click on appearance tab. Then further click on effects tab. A window will open. Select the use large option. Then click on apply OK. Thats it.
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Steps to Secure Windows
Describe steps you would take to secure Windows 2000 Server resources and files.
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shashi jadhav- Member Since Sep-2008 | Sep 26th, 2008
There are lot of secure option for Windows, You can secure by -
- Set a difficult password for administrator
- Disable gust account
- Give minimum & limit permissions to administrator's members
- Make minimum share folder on your Windows's
- Give minimum share permission on that folder & full control to trust users
- Always change the administrator password
- Install third part firewall & set minimum port.
- Access & deny those user's & IP which you don't want to access to your computer.
- Don't share your password.
shashi jadhav
- Sep 26th, 2008
There are lot of secure option for Windows, You can secure by - Set a difficult password for administrator Disable gust account Give minimum & limit permissions to administrator's members ...
amjad1233
- Apr 26th, 2008
To Secure the windows following steps should be considered :1. Making admistration account and giving only requried rights to child accounts2. Putting some external Anti-Virus to protect from the threats3. Making some registray changes to be help fulland other
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What is LDAP Sserver?
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aravind kalyan- Member Since Jul-2008 | Jul 15th, 2008
LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from a server.
Karthikumaran
- Aug 25th, 2008
LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from a server.
aravind kalyan
- Jul 15th, 2008
LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from a server.
Desktop Support Interview Questions
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