How is a process-oriented approach different from a people-oriented approach? List pros and cons of each.

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s.lakshmipriya

  • Feb 20th, 2007
 

process- oriented approach concentrates on system requirements and project requirements.
people-oriented approach concentrates on customer i.e people who came and give the project or product satisfy the people mind requirements.
for the tester who want to produce the quality needed both concentration on process oriented and people-oriented.
lacs of process oriented:
     1.it should consider only project or product requirements.
     2.it shouldn't consider customer's i.e people's requirements.
lacs of people oriented:
    1. it should not consider software,hardware requirements of project or process needed.
2. it only concentrates people satisfaction.

both combination gives only good quality.

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Process-Oriented Approach is more advantageous when compared to people-oriented approach. 
 
In Process-oriented approach:
People are not criticized. Only their products are criticized. As the whole approach is dependant on process improvement, people will not be affected and they will start contributing more. Quality management will come into picture. Results will be measured and continous process improvement will be achieved. The only thing is the difficulty to change the management from people orientation to process orientation.

In People-oriented approach:
People are held responsible for their mistake completely. There is no continous improvement unless the people are highly skilled.

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