What are ISO standards? Why are they important?

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ISO 9000 refers to Quality Mgt. This means what the organization does to enhance the customer satisfaction by meeting customer and applicable regulatory requirements and continually improve its performance in this regard.
This is important as there are systems and processes in place to monitor performance across various parameters both for the employees as well as employers and this results in overall good performance for the organization. There are various levels in place which certify the organization's way of doing work and each level attained helps track an organizations good will and work performace on a common level working field on the international level.

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