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Troubleshooting a Slow Computer
A User calls in and complains that her computer and network is running very slow. How would go about troubleshooting it?
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smokedragon- Member Since Nov-2009 | Nov 18th, 2009
I would first ask the user whether every application on the computer is slow or is it just one particular application. if it is just one, try and sort that out.
If the answer is all applications are running slow, look at common causes like, virus scans scheduled, free disk space on the home drive, RAM, lastly if the deployment team is rolling out any updates (which should not be done during business hours, but i've seen that happen too ;)
If you suspect network latency, a simple ping test from the user's computer will tell you how many milli seconds network traffic is taking to reach the server.rgawthorne
- Oct 26th, 2010
First question, when did the problem start? Is anyone else in the same work group experience slowness.Does it happen all the time, or is it intermittent, any patterns of timings eg, in the morning ...
DanielGoad
- Jul 23rd, 2010
'Slow' is a relative question, so first determine what the user is experiencing. Is it slow opening applications or while working in them? is this a networked application or local? ...
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Steps to Secure Windows
Describe steps you would take to secure Windows 2000 Server resources and files.
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shashi jadhav- Member Since Sep-2008 | Sep 26th, 2008
There are lot of secure option for Windows, You can secure by -
- Set a difficult password for administrator
- Disable gust account
- Give minimum & limit permissions to administrator's members
- Make minimum share folder on your Windows's
- Give minimum share permission on that folder & full control to trust users
- Always change the administrator password
- Install third part firewall & set minimum port.
- Access & deny those user's & IP which you don't want to access to your computer.
- Don't share your password.
shashi jadhav
- Sep 26th, 2008
There are lot of secure option for Windows, You can secure by - Set a difficult password for administrator Disable gust account Give minimum & limit permissions to administrator's members ...
amjad1233
- Apr 26th, 2008
To Secure the windows following steps should be considered :1. Making admistration account and giving only requried rights to child accounts2. Putting some external Anti-Virus to protect from the threats3. Making some registray changes to be help fulland other
Desktop Support Interview Questions
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