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Which of the following statements about the ClarifyCRM Business Objects (CBO’s) is true
Skill/Topic: AdvancedA) These are Generic Business objects that can be instantiated to access any ClarifyCRM database table or viewB) They combine workflow, activity logging and processing of database objectsC) Designed for use in web applications and interfaces to other applications which support COM or Java beansD) They are used to manage the complete order delivery service.
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What is the use of binding framework in Clarify. (Select Multiple)
Skill/Topic: BeginnerA) Used to copy data from the CDO and CDOCOL to the HTML elementsB) Used to copy data from the HTML elements to CDO and CDOCOLC) Used to copy data from the CDO to CDOCOLD) Used to copy data from the CDOCOL to CDO.Explanation: Answer –_ (a,b) because binding elements are associated with the html elements and the CDO’s
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What is the full form of CDOCOL
Skill/Topic: BeginnerA) Common Data Objects Collection
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The use of the Sales application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Enable agents to work on the sales objectsB) Manage accounts, leadsC) Manage opportunitiesD) Manage Field services
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Which flag should be used in the command line of clarify.exe to launch clear basic debugger in runtime, in clarify thick client________________.
Skill/Topic: AdvancedA) –cb debuggerExplanation: Clear Basic is some what similar to Visual Basic with main a difference that the executable is downloaded on to client m/c before execution. This makes distributing GUI changes quite simple in classic environment also.
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Controller servlet can be customized.
Skill/Topic: AdvancedA) TrueB) False
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Which of the following is true about the auto destination servlets in ClarifyCRM
Skill/Topic: IntermediateA) Specify the rule_type parameter within the web.xml fileB) Uses the auto destination rules stored in the table_ruleC) Can be configured to use two different types of rules t o determine what queues or users to use when dispatching/assigning objects.D) They are used to start the communication without instantiating the interactionExplanation: AutoDestinationServlet is used...
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Select the correct answers based upon the statements below I. Cdochoicelist – contains all items in choice list II. CDOUserChoiceList – generates the list for the user defined choice list
Skill/Topic: BeginnerA) IB) IIC) Neither of the aboveD) Both a and b
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31. Map Table provides mapping between following baseline Java Classes and their customized counterparts.
Skill/Topic: BeginnerA) Worker Bean, Save Bean customizationsB) Controller ServletC) Load Bean customizationsD) CBO customizationsExplanation: Controller Servlet can’t be customized.
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The use of the iSupport application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Enable agents to work on the support and part request objectsB) Manage accounts, leadsC) To work on creation, assignment, dispatch and acceptance of the work cases.D) Manage Field services which require clear logistics order operations
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The data dictionary describes structure of database in terms of (Multiple choice)
Skill/Topic: IntermediateA) object, fieldsB) relations, viewsC) joins, indexesD) CDO’sExplanation: this is because CDO’s are related to the Binding Framework and not to the data dictionary.
Clarify CRM Interview Questions
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