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The toolbox configuration files for the ClarifyCRM Administrator are defined in
Skill/Topic: IntermediateA) /commonjsp/desktop/Clarify.xmlB) /commonjsp/desktop/iAdmin.xmlC) /commonjsp/desktop/Admin.xmlD) /commonjsp/desktop/Toolbox.xml
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What is yanking ?
Skill/Topic: IntermediateA) The acceptance of the workflow object like case from the common pool or queue, by the userB) create activities and activities logsC) create and update payment channels and add this information to the clarify databaseD) None of the above.Explanation: This is an activity performed by the responsible person responsible for handling the particular case.
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For any activity like update and insert, performed in the clarify CRM, a log is created called activity log. Name the table in which it is stored
Skill/Topic: IntermediateA) act_entryB) pay_meansC) log_entryD) act_logExplanation: The table contains a log for almost anything that is performed on clrify by users. Even the actions executed by process manager and Rule engine are also logged.
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Which of the following statements is true about the windows broadcasting.
Skill/Topic: IntermediateA) Is called a “Soft Refresh”B) Improves performance by avoiding server-side roundtripsC) Enables CDO refresh for all open windowsD) Do not provide functionality to update new data entered into an Edit window.
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Which one of the following is predefined Out of Box values for source and target windows of data transfer.
Skill/Topic: IntermediateA) THIS, OPENERB) OPENED, PARENTC) WINDOWD) All of these
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The _________ binding element is designed to replace server-side Scriptlet code ina JSP that performs conditional testing on dynamic data with Java Script code on the client
Skill/Topic: IntermediateA) SwitchB) Combo BoxC) Choice ListD) TextBox
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Which of the following statements about the ClarifyCRM Business Objects (CBO’s) is true
Skill/Topic: AdvancedA) These are Generic Business objects that can be instantiated to access any ClarifyCRM database table or viewB) They combine workflow, activity logging and processing of database objectsC) Designed for use in web applications and interfaces to other applications which support COM or Java beansD) They are used to manage the complete order delivery service.
vsgiri1
- Jun 17th, 2006
Answer: AWe cann't create a CBO's in clarify but we can create a Generic Business objects.
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TLD file is an XML document that defines the _______,____________,____________
Skill/Topic: AdvancedA) custom tags,B) operationsC) attributesD) tag handlers.
vvgiri
- Nov 30th, 2005
TLD file defines the following features:1) Defines what are the various basic operations we can do with the TLD file.2) Defines the various attributes available for the TLD.3) It also mentions the tag handler class.
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ClfyMenu custom tag used to create application menus consists of __________ and is defined as part of _________.
Skill/Topic: AdvancedA) clfy:menu , clarify.tldB) clfy:menuitem, clarifyMenu.tldC) clfy:menu, clarifyMenu.tldD) Clfy:menu, clarify.tld
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To add the shortcut keys to the Menu items we use the one of the following property
Skill/Topic: AdvancedA) shortcutKeyB) cutshortKeyC) hotkeyD) menuitemshortcutkey
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Window Manager system consists of the
Skill/Topic: AdvancedA) WMSendMessage functionB) Message dispatcherC) Message handlersD) Message invokers.
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What is the full form of CDO
Skill/Topic: BeginnerA) Common Data Objects
gvreddy
- Jan 5th, 2006
CDO means Clarify CRM Data Objects not Common Data Objects as i supposeThese are the Client side data objects.
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What are the two types of binding defined in clarify
Skill/Topic: BeginnerA) Control Level BindingB) Page level bindingC) Data level bindingD) Html binding
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Select the correct answers based upon the statements below I. Cdochoicelist – contains all items in choice list II. CDOUserChoiceList – generates the list for the user defined choice list
Skill/Topic: BeginnerA) IB) IIC) Neither of the aboveD) Both a and b
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In clarify CRM billing manager the relation between the paymeans and billing arrangement is
Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many
aloklucknow
- Mar 8th, 2010
Many to one, as many paymeans can be connected to a particular billing arrangement.
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The use of the eSupport Application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Search for SolutionsB) Create casesC) Field ServicesD) Create work casesExplanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the cutomer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.
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The use of the Sales application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Enable agents to work on the sales objectsB) Manage accounts, leadsC) Manage opportunitiesD) Manage Field services
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The use of the iSupport application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Enable agents to work on the support and part request objectsB) Manage accounts, leadsC) To work on creation, assignment, dispatch and acceptance of the work cases.D) Manage Field services which require clear logistics order operations
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31. Map Table provides mapping between following baseline Java Classes and their customized counterparts.
Skill/Topic: BeginnerA) Worker Bean, Save Bean customizationsB) Controller ServletC) Load Bean customizationsD) CBO customizationsExplanation: Controller Servlet can’t be customized.
Clarify CRM Interview Questions
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