Skill/Topic: AdvancedA) Uses textbox, combo box and check box controls in the individual columns of the gridB) Allow the user to update the database without having to open and Overview/Edit window.C) Must mark which items should be updated or else all the data will be written back to the databaseD) Grid which allows to insert the values in the database.

Skill/Topic: AdvancedA) TrueB) False

Skill/Topic: AdvancedA) It provides screen pops to route objects to agents.B) allows the server to communicate with the user without requiring the user to initiate the interaction.C) to send notification messages to agents that are logged into the web application.D) Used to specify the rule_type parameter within the web.xml file

Skill/Topic: AdvancedA) Handle page request from worker beans.B) Doesn’t deal with Clariy CRM Session Object.C) Invokes worker bean in response to HTML button and links actions.D) Gets the name of the worker bean to process the request.

Skill/Topic: AdvancedA) Clear SupportB) Clear CallCenterC) CaseD) None of the aboveExplanation: ClearSupport and Case do not generates participant for case activity.