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In clarify CRM billing manager the relation between financial account and the billing arrangement is
Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many
aloklucknow
- Mar 8th, 2010
Actually it is many to many, but owing to the limitations of the implementation, it is generallly considered 1-1 for the implementation purposes.Alok
charles1919
- Aug 3rd, 2009
It is many to many. the same billing arrangement can be used by more than one account.
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What is the type ID for 'case' object?
1) 0 2) 7753) 444) 4115) 52The answer is only one among the above choices.
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The use of the eorder Application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Search for productsB) Save the shopping listC) Create casesD) Log notes, views, statusExplanation: eOrder is order management application in clarify that provides end to end support from order initiation to product delivery on cutomer side.
aloklucknow
- Mar 8th, 2010
Generally it is not so much sold module of CRM and it is replaced by AMDOCS order management system.
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Worker Beans, Save Beans and ________ together make up the Application beans in the ClarifyCRM.
Skill/Topic: BeginnerA) Load BeansB) Child Worker BeansC) Child Load BeansD) Child Save Beans
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How to add business partner in sap crm
LuWang
- May 23rd, 2008
Many ways..1. initial load from legacy system;2. external list management (marketing)3.download from R/3;4. SAP BW;(Leads)5. BP maintenance in CRM 6.CRM interaction center;7.CRM field applications;8.PCC;9.intenet self-registration.
murtyraju
- Sep 26th, 2007
Business partner is nothing but a customer in R/3. Generally CRM used as frontend operations and R/3 as backend. If a company extended its operations to CRM then these customers are replicated from R/3 to CRM.Regards,Raju pakalapati
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Smart Client
What is Smart Client?
Sandhya.Kishan
- Apr 12th, 2012
Smart client is an application which can simultaneously hold the advantages of the thin client such as auto-update,zero install and advantages of thick client such as high productivity and high performance.
sutharsanan
- Sep 27th, 2011
Smart client can be worked as thick client or thin client.
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Smart Client
How is smart client different from thick and thin client?
Dev
- Nov 19th, 2013
The clarify smart GUI is developed in Java Swing and can be deployed on application servers like web logic,web sphere. JNPL technique is used to launch the application from desktop. The older clarify...
carnot001
- May 18th, 2010
ClarifyCRM Smart client is basically a rich client which is coded in Java Swings. It is a desktop application and launched through JNLP.Thin client is coded in JSP and hosted on a web server and is?accessed?using browser. ?
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What is the full form of CDOCOL
Skill/Topic: BeginnerA) Common Data Objects Collection
Mohit
- Nov 9th, 2006
Clarify Data Objects Collection
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Loading of the page in clarify is faster because of the following reason
Skill/Topic: IntermediateA) Use lightweight objectsB) Split jspC) Both client and server work on the different machineD) Use of the ejbsExplanation: In Clarify the GUI and Data are two separate requests to server. Once the gui comes to client machine, it is only the data that is fetched from server. This makes application loading much faster compared to normal web application where each request refreshes...
Sudhanshu singh
- Nov 2nd, 2006
C
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Controller servlet can be customized.
Skill/Topic: AdvancedA) TrueB) False
SSK
- Dec 19th, 2005
False
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What is the full form of CDO
Skill/Topic: BeginnerA) Common Data Objects
gvreddy
- Jan 5th, 2006
CDO means Clarify CRM Data Objects not Common Data Objects as i supposeThese are the Client side data objects.
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What are the two types of binding defined in clarify
Skill/Topic: BeginnerA) Control Level BindingB) Page level bindingC) Data level bindingD) Html binding
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Select the correct answers based upon the statements below I. Cdochoicelist – contains all items in choice list II. CDOUserChoiceList – generates the list for the user defined choice list
Skill/Topic: BeginnerA) IB) IIC) Neither of the aboveD) Both a and b
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In clarify CRM billing manager the relation between the paymeans and billing arrangement is
Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many
aloklucknow
- Mar 8th, 2010
Many to one, as many paymeans can be connected to a particular billing arrangement.
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The use of the eSupport Application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Search for SolutionsB) Create casesC) Field ServicesD) Create work casesExplanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the cutomer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.
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The use of the Sales application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Enable agents to work on the sales objectsB) Manage accounts, leadsC) Manage opportunitiesD) Manage Field services
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The use of the iSupport application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Enable agents to work on the support and part request objectsB) Manage accounts, leadsC) To work on creation, assignment, dispatch and acceptance of the work cases.D) Manage Field services which require clear logistics order operations
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31. Map Table provides mapping between following baseline Java Classes and their customized counterparts.
Skill/Topic: BeginnerA) Worker Bean, Save Bean customizationsB) Controller ServletC) Load Bean customizationsD) CBO customizationsExplanation: Controller Servlet can’t be customized.
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The data dictionary describes structure of database in terms of (Multiple choice)
Skill/Topic: IntermediateA) object, fieldsB) relations, viewsC) joins, indexesD) CDO’sExplanation: this is because CDO’s are related to the Binding Framework and not to the data dictionary.
Clarify CRM Interview Questions
Ans