-
Split JSP page typically contains the following –
Skill/Topic: AdvancedA) BE-XMLB) CLFY-TAGSC) Some server side code that generates static values.D) Java Scriplets.
-
Which pages are non-split JSP’s in clarify CRM?
Skill/Topic: AdvancedA) exception JSP’sExplanation: the pages which are used to present error on client side.
-
Each of the exception and non split JSP should have an entry in a file. Please specify the name of the file.
Skill/Topic: AdvancedA) exception_jsp_inc.js
-
Which of the following can’t be created in a new Jsp which is being modified using Customization Center.
Skill/Topic: AdvancedA) TextboxB) Text AreaC) CheckboxD) Choice List
-
Which of the following is/are true about pageclass
Skill/Topic: AdvancedA) It’s a collection of customized JSP’s to which you can associate CRM users.B) It can’t be used for JSP files that are displayed when the used is not logged in.C) It must follow the naming convention of baseline Jsp.D) customized images that are used in Jsp with < include > or < src > tag can be placed under page class.
-
Which of the following statement is false about the WMSendMessage
Skill/Topic: AdvancedA) The public function that programmers can use to send a message tone or more windowsB) Resides in console top level windowC) It resides in wm_inc.jsp and is available to all windows which include this file.D) Internally, it checks the message and dispatches ti to the message dispatcher, which in turn calls the handler function on the target JSP.
-
What is the use of the “client kits” in the clarifyCRM.
Skill/Topic: AdvancedA) Provides API’s for communication with the external system.B) Provides communication gateway with the database layer of the CRM.C) Provides the implementation and communication with the bean layer.D) Provides the message handling architecture.
-
Which of the following statement is false about the Message Dispatcher
Skill/Topic: AdvancedA) Implemented in wm_console_inc.jspB) Resides in console top level windowC) Implemented in wm_inc.jspD) When using the WMSendMessage function to send a message from any managed window it calls the message dispatcher.
-
Which of the following statement(s) is true regarding the use of taglib directive to enable use of the custom tags in JSP page.
Skill/Topic: AdvancedA) taglib directive specifies the location of the TLD file informing the servlet container where to look for the tag handler classedB) This directive is included in the pageinit_inc.jsp file.C) pageinit_inc.jsp is included at the top of every jsp file.D) None of the above.
-
Which of the following is true about the editable grids in clarify CRM
Skill/Topic: AdvancedA) Uses textbox, combo box and check box controls in the individual columns of the gridB) Allow the user to update the database without having to open and Overview/Edit window.C) Must mark which items should be updated or else all the data will be written back to the databaseD) Grid which allows to insert the values in the database.
-
Customizing the JavaScript functions that comprise the window manager is supported
Skill/Topic: AdvancedA) TrueB) False
-
Which of the following statements are true about the Proactive Messaging Servlet in the Clarify CRM.
Skill/Topic: AdvancedA) It provides screen pops to route objects to agents.B) allows the server to communicate with the user without requiring the user to initiate the interaction.C) to send notification messages to agents that are logged into the web application.D) Used to specify the rule_type parameter within the web.xml file
-
The uses of Controller Servlet are
Skill/Topic: AdvancedA) Handle page request from worker beans.B) Doesn’t deal with Clariy CRM Session Object.C) Invokes worker bean in response to HTML button and links actions.D) Gets the name of the worker bean to process the request.
-
Which of the following clarifyCRM applications do not generate the participants for order activity.
Skill/Topic: AdvancedA) Clear SupportB) Clear CallCenterC) CaseD) None of the aboveExplanation: ClearSupport and Case do not generates participant for case activity.
-
-
-
-
-
Technical and Functional Consultant
What is the difference between technical consultant and functional consultant with respect to their roles and responsibilities?
-
HideClfyDates() Function
What is the purpose of HideClfyDates() function?
Clarify CRM Interview Questions
Ans