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Which of the following statement is false about the WMSendMessage
Skill/Topic: AdvancedA) The public function that programmers can use to send a message tone or more windowsB) Resides in console top level windowC) It resides in wm_inc.jsp and is available to all windows which include this file.D) Internally, it checks the message and dispatches ti to the message dispatcher, which in turn calls the handler function on the target JSP.
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What is the use of the “client kits” in the clarifyCRM.
Skill/Topic: AdvancedA) Provides API’s for communication with the external system.B) Provides communication gateway with the database layer of the CRM.C) Provides the implementation and communication with the bean layer.D) Provides the message handling architecture.
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Which of the following statement is false about the Message Dispatcher
Skill/Topic: AdvancedA) Implemented in wm_console_inc.jspB) Resides in console top level windowC) Implemented in wm_inc.jspD) When using the WMSendMessage function to send a message from any managed window it calls the message dispatcher.
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Which of the following statement(s) is true regarding the use of taglib directive to enable use of the custom tags in JSP page.
Skill/Topic: AdvancedA) taglib directive specifies the location of the TLD file informing the servlet container where to look for the tag handler classedB) This directive is included in the pageinit_inc.jsp file.C) pageinit_inc.jsp is included at the top of every jsp file.D) None of the above.
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Which of the following is true about the editable grids in clarify CRM
Skill/Topic: AdvancedA) Uses textbox, combo box and check box controls in the individual columns of the gridB) Allow the user to update the database without having to open and Overview/Edit window.C) Must mark which items should be updated or else all the data will be written back to the databaseD) Grid which allows to insert the values in the database.
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Customizing the JavaScript functions that comprise the window manager is supported
Skill/Topic: AdvancedA) TrueB) False
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Which of the following statements are true about the Proactive Messaging Servlet in the Clarify CRM.
Skill/Topic: AdvancedA) It provides screen pops to route objects to agents.B) allows the server to communicate with the user without requiring the user to initiate the interaction.C) to send notification messages to agents that are logged into the web application.D) Used to specify the rule_type parameter within the web.xml file
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The uses of Controller Servlet are
Skill/Topic: AdvancedA) Handle page request from worker beans.B) Doesn’t deal with Clariy CRM Session Object.C) Invokes worker bean in response to HTML button and links actions.D) Gets the name of the worker bean to process the request.
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Which of the following clarifyCRM applications do not generate the participants for order activity.
Skill/Topic: AdvancedA) Clear SupportB) Clear CallCenterC) CaseD) None of the aboveExplanation: ClearSupport and Case do not generates participant for case activity.
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TLD file is an XML document that defines the _______,____________,____________
Skill/Topic: AdvancedA) custom tags,B) operationsC) attributesD) tag handlers.
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- Nov 30th, 2005
TLD file defines the following features:1) Defines what are the various basic operations we can do with the TLD file.2) Defines the various attributes available for the TLD.3) It also mentions the tag handler class.
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For any activity like update and insert, performed in the clarify CRM, a log is created called activity log. Name the table in which it is stored
Skill/Topic: IntermediateA) act_entryB) pay_meansC) log_entryD) act_logExplanation: The table contains a log for almost anything that is performed on clrify by users. Even the actions executed by process manager and Rule engine are also logged.
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Load/Save/ChildLoadBean/ChildSaveBean are HTTP aware
Skill/Topic: BeginnerA) TrueB) False
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Which of the following is/are true about savebeans –
Skill/Topic: BeginnerA) Uses CBOs for database operation.B) May use Beanfactory to create other savebeans for complex database operation.C) They are Http aware.D) They can be customized by subclassing.
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29. This method is main entry point for the worker bean processing and is called by the controller servlet. The name of the method is
Skill/Topic: BeginnerA) void processIncomingRequest(HttpServletRequest request, HttServletResponse response, BeanFactory beanFactory)B) void processIncomingRequest(HttpServletRequest request, BeanFactory beanFactory ,HttServletResponse response)C) void processIncomingRequest(BeanFactory beanFactory , HttpServletRequest request, HttServletResponse response)D) void processIncomingRequest(HttServletResponse...
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30. Worker bean calls ________ method to create, __________ method to initialize and ___________ method to initiate the creation of CBO’s within Save Bean
Skill/Topic: BeginnerA) createSaveBean(), setUpSaveBean(), SB.init()B) setUpSaveBean(), createSaveBean(),SB.init()C) SB.init(), createSaveBean(), setUpSaveBean()D) createSaveBean(), SB.init(), setUpSaveBean()
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Which method on the client side is used to indicate that the node value has been changed
Skill/Topic: IntermediateA) ifFieldDirty()B) isFieldDirty()C) isDirtyField()D) ifDirtyField()
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The class which acts as interface between the C++ and the Java layer of clarify
Skill/Topic: IntermediateA) KJNIDispB) KJNPDispC) KJNLDispD) KKNIDisp
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Which tag contains the reference of the target worker bean
Skill/Topic: IntermediateA) WBInfoB) WBCdoInfoC) WBSendInfoD) SubmitInfo
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What is the name of the feature by which the window manager automatically checks for the unsaved changes while closing the window and prompts the user to save any changes
Skill/Topic: IntermediateA) window dirty bit checkingB) window bit checkingC) dirty bit window checkingD) clarify checking.
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The toolbox configuration files for the ClarifyCRM Administrator are defined in
Skill/Topic: IntermediateA) /commonjsp/desktop/Clarify.xmlB) /commonjsp/desktop/iAdmin.xmlC) /commonjsp/desktop/Admin.xmlD) /commonjsp/desktop/Toolbox.xml
Clarify CRM Interview Questions
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